Start with what they need.
Let the person describe what would be useful. You can browse resources together without sending their story to Do Not Lose Hope.
Ask before taking over
Let the person describe what would be useful. You can browse resources together without sending their story to Do Not Lose Hope.
Make one next step easier
Compare the provider’s service area and official contact instructions. Offer to help write down questions about costs, language access, and openings.
Keep their information theirs
Do not send identity records or case details on someone else’s behalf without their permission. Use an organization’s official contact channel.
Support now is a separate path
If the person wants direct crisis support, use the Support Now page. An ordinary volunteer or provider inbox is a different service.