What to say when you call 988

What to say when you call 988

You do not need perfect words. Pick one line and start there.

For me:

• "I'm not okay and I need to talk."
• "I've been thinking about ending my life."
• "I'm scared about what's happening with my family and I can't sleep."

For someone else:

• "I'm worried my [son / sister / friend] might hurt themselves. What should I do?"
• "They're here with me. Can you talk to both of us?"

If language is a barrier:

• Spanish: dial 988, then press 2. Or text AYUDA to 988.
• Other languages: say the name of your language, like "Vietnamese" or "Tongan."

If I want to keep details private:

• "I'd rather just give my first name."

If anyone is in danger right now: call 911 and say "mental health emergency, I'm asking for a CIT officer."

From 988 What Happens. Facts checked October 21, 2026. Free information, not legal or medical advice.