USCIS case follow up log and call script
A printable from When your USCIS case is taking too long. Fill it in by hand. Nothing you write is collected by this website.
USCIS case follow up log and call script
My case
- Form: ______ Receipt number: ______________ Receipt date: ____________
- Case inquiry date from the processing times tool: ____________
- Address on file is current? Yes / No Online account set up? Yes / No
Call script "Hello. My name is ______. I'm calling about receipt number ______. My case is outside normal processing time; the tool gave a case inquiry date of ______. I'd like to submit a service request. [Or: I'd like to request an expedite because ______. I have proof: ______.] Can you give me a reference number?"
Log
| Date | Who I contacted | Reference or agent | What they said | Next step |
|---|---|---|---|---|
Next steps in order
- Case inquiry after the inquiry date
- Expedite if I fit a reason, with proof
- One congressional office, with a signed Privacy Act release
- CIS Ombudsman, Form 7001
- Talk to a lawyer about mandamus
Do not write your A number or Social Security number on this sheet if others will see it.
From When your USCIS case is taking too long. Facts checked October 21, 2026. Free information, not legal or medical advice.